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Symphony GOLD named a representative vendor in 2017 Gartner Market Guide for Retail Distributed Order Management Systems

The Gartner report, which lists Symphony GOLD as a representative vendor, explores the challenges retailers are facing today that are driving an increase in investments in distributed order management systems.

Gartner_CRM_Report_SymphonyEYC_Icon_153x180Authored by Gartner analyst Tom Enright, the report highlights how retailers and direct to consumer companies are, in the light of expanding consumer shopping options, facing greater complexity in multichannel fulfillment. In order to accommodate consumers’ needs and expectations, retailers are turning to distributed order management more than ever before as a means to harmonize their fulfillment processes across all channels.

“We are proud to be acknowledged by Gartner as a representative vendor in this critical area of retail that we believe reinforces the value we deliver to our customers,” said Graeme Cooksley, CEO, Symphony GOLD. “Our order management solutions enable our customers to identify, capture and deliver the perfect order in a seamless way to manage the complexities around fulfillment, enabling efficient and cost-effective execution.”

Access a free copy of the 2017 Gartner Market Guide for Retail Distributed Order Management Systems to learn more.


This report is no longer available. For more information, please read our 5 Minute Guide, Distributed Order Management: Bringing New Rules to the Game.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.