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Symphony GOLD: Solutions that transform retail

Symphony GOLD is the software platform behind some of the most progressive business transformation projects in retail, unifying and optimizing processes that span customer engagement, merchandising & category management, supply chain and retail operations. Our customers grow their revenue and margin by providing personalized shopping experiences, being more relevant through localized, space-aware assortments and pricing, improving inventory availability and enhancing operational productivity. 

Success Comes In All Sizes

In retail, every business is different. Some run multiple brands, franchises and wholesale operations with hundreds of stores in multiple geographies. Others are global consumer brands needing to collaborate with trading partners to deliver shopper value. Every company claims to put its customers first. At Symphony GOLD, we prefer to let our customers tell their own stories.

What's New


Nestlé Purina invests in Symphony GOLD's retail virtualization technology

Pet care company Nestlé Purina moved beyond physical boundaries to virtual reality to drive retail innovation. It chose the Symphony GOLD solution for its flexibility and the support they received in building the solutions they need to improve retailer engagements.

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5 Minute Guide

Learn the 5 Critical Elements of a Successful Distributed Order Management System

With increased online shopping and new store pick up options, fulfilling customer orders has become even more complex as retailers are challenged to ensure the right products are available when and where they are needed. How do you strike a balance between meeting customer fulfillment demands while controlling costs?

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Research Survey

Results of Customer-Centric Category Management Survey from US retailers

How Customer-Centric are your Category Management processes? Survey results in.

Conducted by EIQ Research Solutions, the Customer-Centric Merchandising and Category Management survey found that 76% of retailers want assortment to drive supply chain execution. Learn more in research results and why not get involved in the European phase of this survey.

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Xcelerate Retail Forum 2017

Symphony GOLD is the Retail Solutions Division of
Symphony Retail Ai