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Retail Operations

Enhance operational productivity

Optimize business operations to deliver customer choice at lower cost

In this competitive environment, you must find ways to do more with less but still satisfy customer demand. It can be a daunting task to manage operations for multiple business formats or sales channels such as supermarkets, hypermarkets, c-stores, mobile, web or click and collect – all while ensuring the flow and availability of goods, reducing costs and improving customer service.

Symphony GOLD’s solutions for Retail Operations optimize operations, reduce cost-to-serve and increase service levels by providing unified control and visibility on a single, integrated platform – across every store, warehouse and channel. With real-time visibility and seamless, data integrity, retailers can increase the efficiency of their entire operational landscape - improving employee productivity and ensuring positive, localized customer experiences.

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Mobile In Stores: Could a retail disruptor become a unifier?

When it comes to the new mobile technologies, one of the terms we most often hear used is “disruptor”. Consumers’ love affair with their mobile devices has completely disrupted retailers’ plans in virtually every aspect of their business.

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