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Symphony GOLD: Solutions that transform retail

Symphony GOLD is the software platform behind some of the most progressive business transformation projects in retail, unifying and optimizing processes that span customer engagement, merchandising & category management, supply chain and retail operations. Our customers grow their revenue and margin by providing personalized shopping experiences, being more relevant through localized, space-aware assortments and pricing, improving inventory availability and enhancing operational productivity. 

Success Comes In All Sizes

In retail, every business is different. Some run multiple brands, franchises and wholesale operations with hundreds of stores in multiple geographies. Others are global consumer brands needing to collaborate with trading partners to deliver shopper value Every company claims to put its customers first. At Symphony GOLD, we prefer to let our customers tell their own stories.

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News

Smart and Final

Smart & Final CIO on supply chain trends and Xcelerate Retail Forum

Read the interview with Ed Wong, SVP Supply Chain and CIO, Smart & Final. The blog covers trends in supply chain, the next “big thing” and more. Ed will present at the Xcelerate Retail Forms in Las Vegas (September) and Paris (October).

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Whitepaper

Mobile in Stores: Could a retail disruptor become a unifier?

Mobile in Stores: Could a retail disruptor become a unifier?

When it comes to the new mobile technologies, one of the terms we most often hear used is “disruptor”. Consumers’ love affair with their mobile devices has completely disrupted retailers’ plans in virtually every aspect of their business.

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Research Survey

Results of Customer-Centric Category Management Survey from US retailers

How Customer-Centric are your Category Management processes? Survey results from 52 US retailer respondents revealed.

In collaboration with EIQ Research Solutions, the Customer-Centric Merchandising and Category Management survey canvassed the opinion of 52 retailers in the United States. The survey identifies current market trends and clearly points to a desire by retailers to utilize insight in order to place their customers at the heart of their decision making. Download the survey results today!

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Xcelerate Retail Forum 2017

THE FUTURE OF CUSTOMER-CENTRIC RETAIL

12-14 September, Las Vegas | 9-11 October, Paris